“Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators.” —Jennifer Beer, author of The Mediator’s Handbook and negotiation instructor at Wharton School, University of PennsylvaniaKnowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives is the key to successful conflict resolution. The Mediator’s Toolkit employs the author’s powerful “S Questions Model” to provide readers with the skills and tools to do just that. It addresses four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information-seeking dimension, and the shifting thinking dimension. The toolkit clearly explains:The theory behind each question type, including exploration of relevant neuroscience and psychologyThe purpose of different types of questionsHow the questions workWhen to use different types of questionsHow to build and apply questions to mediation in a non-threatening wayThis essential practical guide will radically sharpen, focus, and improve the questioning skills of qualified mediators, students, lecturers, trainers, and those using questions to challenge and effect change, in any context.

In Get Paid What You're Worth, Robin L. Pinkley and Greogry B. Northcraft tell you how you can begin getting paid what you're worth--today!Couldn't you use more money? Whether you're entering the workforce for the first time, making a job change, or seeking better compensation for your contributions, Robin L. Pinkley and Gregory B. Northcraft will guide you step-by-step toward getting exactly what you deserve.- Learn why there may be more money available for you than you think.- Get the confidence to turn your strategic thinking into specific action.- Benefit from a panel of negotiations experts and their decades of experience.Applicants who negotiate job offers receive salaries and benefits of significantly more value than those who do not. And the compensation package you negotiate today will affect all your future job offers. Shouldn't it be the best that it can be? Get Paid What You're Worth is the handbook you need to successfully navigate the business of negotiation.

The things you really want in life are often the most difficult to ask for. Best-selling author and speaker, ASK expert Laura Fredricks knows that, and she knows how to ask anyone for anything with comfort, confidence, and ease. After raising more than $1 billion for nonprofits, businesses, and individuals, Fredricks has developed an approach that works for anyone making a hard ask like:*Asking for money*Asking for love*Asking for help*Asking for forgivenessThese are just a few of the Asks Fredricks will show you how to navigate, using her 5 Laws on Asking and her never-fail ASK formula. She’ll also help you identify which type of asker you are and show you the advantages, challenges, and refinements with each type so that you can perfect your own asking style.With a successful background in law and philanthropy--careers known for making the toughest and biggest asks, Fredricks has earned her reputation as the ASK expert, the go-to person businesses and individuals turn to for guidance. Hard Asks Made Easy is a must for anyone who wants to ask and get exactly what they need and deserve.

Plan for your financial future with this interactive guide to everything there is to know about mindful spending, strict saving regimes, clever investments, and sustainable living so you can achieve financial independence early and, ultimately, live a more simple, happier life.F.I.R.E—Financial Independence, Retire Early—is a popular lifestyle movement amongst millennials and Gen Xers. The F.I.R.E. Planner is the first illustrated, interactive guide to putting this philosophy into practice. This accessible book teaches you everything there is to know about strict savings, smart investing, mindful spending, and living sustainably to ensure financial independence for a much simpler and happier life. Start planning for your future life today and make the most of your current income so you can live the life of your dreams.